Narmada Diagnostic – Privacy Policy body { font-family: Arial, sans-serif; margin: 30px; background: #f7f7f7; line-height: 1.6; } .container { background: #fff; padding: 25px; border-radius: 8px; max-width: 900px; margin: auto; box-shadow: 0 0 10px rgba(0,0,0,0.1); } h1, h2 { color: #333; } h1 { text-align: center; } p, li { color: #555; }

Narmada Diagnostic – Privacy Policy

Last Updated: [Insert Date]

At Narmada Diagnostic, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or interact with our staff.

1. Information We Collect

1.1 Personal Information

Full name
Phone number
Email address
Date of birth
Address
Emergency contact details

1.2 Medical & Health Information

Medical history
Diagnostic reports
Prescriptions
Doctor referrals
Test results

1.3 Technical Information (Website/App)

IP address
Browser type
Device information
Cookies and usage statistics

2. How We Use Your Information

Providing diagnostic services and test results
Appointment booking and customer support
Accurate identification and reporting
Improving our services and operations
Sending notifications about reports, updates, or reminders
Legal and regulatory compliance

3. Sharing of Information

We do not sell or share your information with third parties except in the following cases:

With doctors/clinics you authorized for receiving reports
With laboratories, technicians, or medical professionals for conducting tests
With government or regulatory bodies when legally required
With service providers (IT, cloud storage, SMS/email gateways) for operational purposes

4. Data Security

We take strong security measures to protect your data, including:

Secure servers and encrypted storage
Restricted staff access
Regular audits and monitoring
Firewall and malware protection

However, no online system is 100% secure. We strive to protect your data but cannot guarantee absolute security.

5. Patient Rights

You have the right to:

Access your medical reports
Request correction of inaccurate information
Ask for deletion of your data (where applicable)
Withdraw consent for data usage
Get clarity on how your data is being used

6. Cookies & Tracking (Website/App)

We may use cookies to improve website performance, personalize the experience, and analyze traffic. You may disable cookies through your browser settings.

7. Data Retention

We retain personal and medical data as per government regulations and health authority guidelines. After the required retention period, data is securely deleted or archived.

8. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Narmada Diagnostic
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]

Thank you for trusting Narmada Diagnostic.